
Several years ago, I had an opportunity to travel to Italy. I was travelling with a man and a woman from the company I work. We were on a business trip to visit a supplier for our company. When we arrived at the airport in Milan, we went to the baggage claim area. I quickly found my bag and so did the man. The woman did not see her bag. We waited until every other bag was claimed and cleared from the carousel. Still no bag for her. We went to the lost baggage area and made a claim before we left the airport. Fortunately for this lady, she had brought a few necessities with her in a small carry-on bag. We had a business meeting as soon as we arrived. We also had a drive that was at least an hour to get to the town where we were staying. The lady was able to shop for a few things after we had gotten to this town.